"Bureaucracy is not a Bad Word"
Three Public Service leaders – Deputy Secretary (Health) Roy Quek, Casino Regulatory Authority Chief Executive T Raja Kumar and recently retired...
Tough Customers? No Sweat!
Singaporeans love sounding off about poor service, but don’t make great customers themselves. Two award-winning customer service officers share...
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ProfileThe Mad Hatters?
Is wearing two or more ‘hats’ at work only for hyper-achievers? What are the pros and cons? Siti Maziah Masramli reports.
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LettersIt's Our Community – Let's Get Involved
People Association’s Yam Ah Mee urges public officers to be in touch with the pulse of the community.
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CuppaYou must Love the Children
Second Permanent Secretary (Education) Yeoh Chee Yan talks to A Makwana about school, quality service and the secret of being a good teacher, in A...
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Cuppa"Focus on people… and you won't go wrong"
New Head of Civil Service, Peter Ong, says his priority is to focus on building the capabilities of every public officer. This, coupled with closer...
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ProfileGoing Bananas: Public Officers by Day, Getai Dazzlers by Night
Public officers ditching their strait-laced image for garish costumes and dialect humour on getai to publicise a policy. Sounds outlandish? Well, it...
