"I Say What I Think"
In a wide-ranging interview, Permanent Secretary of the Ministry of Foreign Affairs Bilahari Kausikan likens diplomats to potters, calls the study of...
Be Patient and Be Not Afraid
Head of Civil Service Peter Ong shares his observations of young officers in the Public Service.
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Unsung HeroesThe Go-To Guy
In this first feature in our Unsung Heroes series, and in conjunction with Public Service Week, Challenge celebrates the indispensable people working...
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Cuppa"Bureaucracy is not a Bad Word"
Three Public Service leaders – Deputy Secretary (Health) Roy Quek, Casino Regulatory Authority Chief Executive T Raja Kumar and recently retired...
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ProfileTough Customers? No Sweat!
Singaporeans love sounding off about poor service, but don’t make great customers themselves. Two award-winning customer service officers share...
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ProfileThe Mad Hatters?
Is wearing two or more ‘hats’ at work only for hyper-achievers? What are the pros and cons? Siti Maziah Masramli reports.
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LettersIt's Our Community – Let's Get Involved
People Association’s Yam Ah Mee urges public officers to be in touch with the pulse of the community.
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CuppaYou must Love the Children
Second Permanent Secretary (Education) Yeoh Chee Yan talks to A Makwana about school, quality service and the secret of being a good teacher, in A...
