Robots of the Public Service

Auto Bots, Roll Out: Meet the Public Service’s Robo-Officers

You won’t find their names in the government directory, but these mechanised workers are part of the Public Service too. The Challenge RR (Robot Resources) Unit imagines what these bot officers’ work IDs would look like.

Nowadays, some “public officers” are not fuelled by coffee, but electricity. These robot workers do labour-intensive or knowledge-heavy tasks to save human public officers time and manpower.

Spot was first deployed during the COVID-19 pandemic to enforce social distancing in our parks and gardens.

Spot, the Robot Dog

The Public Service has several canine employees, and Spot the robot dog is one of them. Spot was first deployed during the COVID-19 pandemic to enforce social distancing in our parks and gardens. Today, Spot uses its exceptional vision to help construction firms. It laser-scans worksites and transmits them remotely to building supervisors to check whether the built structures match their intended designs.

These robots are part of the Singapore Police Force’s robot patrol squad.

Police Patrol Robots

If you’ve been to Changi Airport Terminal 4 recently, you’ve probably seen these mysterious machines-on-wheels roaming the premises. These robots are part of the Singapore Police Force’s robot patrol squad. In addition to patrolling, they can also enforce a cordon or warn bystanders of an incident.

Jamie uses Natural Language Processing to answer questions posed by users on government websites – and she knows enough to give us information that cut across agencies.

Jamie, the Virtual Assistant

Jamie is the first face we see when we visit many government websites. Her friendly and confident smile makes us feel like she knows all the answers to our questions… and she does. Jamie uses Natural Language Processing to answer questions posed by users on government websites – and she knows enough to give us information that cut across agencies.

The National Library Board’s robo-librarians clock in before anyone else, starting work and powering down before the library even opens.

NLB Robo-Librarians

They say the early bird catches the worm. In this case, the early robot gets the work done. The National Library Board’s robo-librarians clock in before anyone else, starting work and powering down before the library even opens. Their main job is shelf-reading – they spot books that have been wrongly shelved, and take photos of the wayward book and shelf so that human librarians can relocate them.