Tips To Simplify Services For Customers
Learn from OCBC Bank about how anyone in any organisation can start to design simplicity in services.
All Things Digital - July 2016
If improving team dynamics is on the agenda, perhaps it’s time to build social capital by encouraging lunchtime conversations and water cooler talk
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From Maps to Metaphors (Part 2)
How new metaphors for governance can help us understand the challenges of a world that doesn’t yet exist.
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The Benefits Of Going Cashless
Beyond convenience, greater use of electronic payment has plenty more benefits for consumers, companies and government.
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The Future of Work (Part 2)
A journey of transformation for Human Resource (HR) in the Public Service.
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A Heart for Residents
How Community Clubs (CCs) are collaborating with public agencies to uphold the common good and improve the lives of residents.
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A Public Service Fit for the Times and for the Future
A spirit of collaboration and co-creation, for a future-ready Public Service.
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Rise Of The Freelancer
Changing aspirations, lifestyles and individual needs are popularising a new mode of work.