Applying Skills Learnt to Projects
Another DC Bootcamp X participant, Ms Sharlene Lee, used to find data very daunting, especially when faced with enormous amounts of it – even as she understood the benefits of tapping data for work.
The Assistant Director in Services (Retirement Income) says: “Data can help us identify certain trends or areas to zoom into for further study, to improve our daily operations.”
To make data more accessible, the CPFB has a Unified Data Platform that staff can use to initiate and execute data projects at a faster pace. This self-service platform – built on the commercial cloud – allows officers to access data science tools and analyse data from more than 200 sources.
CPFB’s data learning initiatives have been useful for more tech-savvy officers too.
IT Governance & Security consultant, Ms Bak Ing Sin, has done data modelling and created scripts for data cleaning, data pre-processing and machine learning models. She says the DC Bootcamp X and its friendly instructors, detailed tutorials and comprehensive materials have sharpened her data analytics skills.
“While the technical data analysis skills can be challenging, it is not impossible with the right plan of action.”
As many courses are available online for foundational skills, she suggests starting with a structured programme to get a broad overview of data science. Hands-on exercises for analytical tools will deepen that understanding.
Having a data-related support group also helps, the Bootcamp participants say.
At CPFB, staff work together across departments to discuss the context of a problem statement so they can better identify the datasets needed. Ing Sin highlights how the agency analysed data of CPF members’ past behaviour to customise messages to encourage top-ups to retirement savings accounts.
For her role within the CPFB Cybersecurity and Technology group, she adds: “Data science is extremely useful for identifying threats. Advanced machine learning models can be used to detect anomalies and protect the key infrastructure in our Board.”
Being a Better Leader
For Winston, getting tangible results from using these “previously-esoteric technologies” has inspired him to think about how they can be applied to actual business challenges in his area of work and more broadly in the organisation.
As a senior leader, he feels he is now able to promote the knowledge and methodologies to his team with more credibility, having experienced it himself.
Winston says: “When my staff come to me with their own projects and ideas, I know that I will be able to not just endorse it at a high level, but also actively engage and discuss solutions with them as a fellow explorer.”