While we are interested in digital services for citizens, we also have to look at how we can use technology to improve the way we work. We are only allowed to run "authorised applications" due to security concerns. I understand the need to be protected from vulnerabilities, but security should not set the pace for how fast we work; it should catch up to our tech-infused world.

The ability to integrate our work and personal calendars, see our to-do lists from office and home, and access our materials anytime and anywhere is the new status quo.

The apps I use to be more productive, such as Trello for task management and Evernote for research, don't just have great functions, they have beautiful user interfaces that make me want to use them. Without them, I often find myself using my issued laptop as a glorified typewriter and slide projector.

– Leonard Chen, Executive (Service Strategy), PS21 Office, Public Service Division